Custom Itinerary Builder Web Platform for a Boutique Tour Operator

Overview

Built a custom itinerary builder for a boutique tour operator specializing in multi-stop custom trips, replacing a slow process of assembling day-by-day plans manually in shared documents for every client. Travel consultants can drag and drop activities, accommodations, and transport segments into a day-by-day timeline, with the platform automatically flagging scheduling conflicts like overlapping bookings or unrealistic transfer times between stops. Clients receive a polished, branded itinerary they can view and reference throughout their trip instead of a plain document email attachment. The platform also stores a library of the operator's most-used activities and partners so consultants aren't rebuilding common trip components from scratch every time. A boutique tour operator specializing in custom multi-stop trips assembled day-by-day plans manually in shared documents for every client, a slow process that limited how many custom trip requests consultants could take on. We built a custom itinerary builder where consultants drag and drop activities, accommodations, and transport into a day-by-day timeline, with automatic conflict flagging for overlapping bookings or unrealistic transfers, and a reusable library of the operator's most-used trip components. We catalogued the operator's most frequently used activities, accommodations, and partners first to seed the reusable library, then built the drag-and-drop timeline around real past itineraries as test cases. Consultants used it alongside the old manual process for a few trips before switching over fully. Average time to assemble a custom multi-stop itinerary dropped by an estimated 50%, letting consultants take on more custom trip requests without adding staff.